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Privacy Commitment

At Weber, we respect our customers’ privacy and we are dedicated to making your barbecuing experience the very best in the world.

At Weber, we respect our customers’ privacy and we are dedicated to making your barbecuing experience the very best in the world. Our privacy policy and our guiding privacy principles for the collection and use of personal information are summarised below.

 

Weber's Commitment We collect personal data for 4 purposes

  • Safety and Maintenance

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    We require your contact information and information about the barbeques that you own so that we can share important safety and maintenance information with you.

  • Support

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    We track your purchases so that we can fulfil your warranty and provide service and replacement parts if they are needed. This information also helps us to better answer your questions should you contact our Customer Care specialists by phone, email or chat. ‘Quality’ is the essence of the Weber® brand, and we will always stand by that promise. 

  • Experience

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    We want to ensure that your experience with our websites and mobile applications is fun, simple and without error.  Weber uses your data to ensure that we are providing you with a functional user experience that is tailored and updated to suit your needs and interests.

  • Innovation

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    We are always working to develop new products and ways to make your barbecuing experience even better. If you opt in to receiving emails from Weber, we will keep you up to date on new products, technology, recipes, barbecuing tips and tricks, and exciting opportunities with Weber partners.