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Warranty Information

​CUSTOMER SERVICE
+44 (0)203 630 1500

Weber quality with up to 10 years warranty

When you purchase a Weber barbecue, you’re not just getting a high quality product, but a premium warranty too. And because we are so confident in the quality of our barbecues, we guarantee the individual components of our gas, charcoal and electric barbecues for up to 10 years.

To make a warranty claim, please complete our claims form.

As well as describing the reason for the warranty claim and entering the product’s serial number, you will need to upload a copy of your proof of purchase, along with pictures of the product fault. Therefore, please keep your receipt, invoice or any other valid proof of purchase.

To allow for faster and better handling of your warranty claim, we recommend that you register your barbecue with us.

Irrespective of Weber-Stephen’s own guarantee policy, the European Union’s statutory warranty regulations for coverage for two years from the date of purchase apply for Weber products. In this case, it is the responsibility of the retailer from whom the product was purchased. This statutory warranty is in no way limited by our own (voluntary) guarantee on our products. It is independent of it within the limits of statutory regulations.

Warranty Information

The warranty terms listed below apply to current year models and are for informational purposes only. Please refer to your Owner’s Guide for the warranty terms that apply to your particular product. If you do not have your manual, you may call Weber Customer Service at +44 (0)203 630 1500, Monday to Friday, 9am-5pm.

Warranty

Pulse Electric Grill Series

All Parts5 years (excluding normal wear and tear and subject to additional terms and conditions in the warranty)

Download 5 Year Warranty Terms and Conditions

Warranty

Go-Anywhere Gas Grill

Cookbox10 years, no rust through/burn through
Lid assembly10 years, no rust through/burn through
Plastic components5 years, excluding fading or discolouration
All remaining parts2 years

Warranty

Weber® Q 1000, 2000, 3000 Series

Cookbox5 years, no rust through/burn through (2 years paint excluding fading or discolouration)
Lid assembly5 years, no rust through/burn through (2 years paint excluding fading or discolouration)
Stainless steel burner tubes5 years, no rust through/burn through
Porcelain-enamelled cast iron cooking grates5 years, no rust through/burn through
Plastic components5 years (excluding fading or discolouration)
All remaining parts2 years

Warranty

Spirit II Gas Grill Series Warranty

All Parts10 years (Warranty does not apply to normal wear and tear. See warranty terms and conditions.)

Valid for Weber® Spirit II series gas barbecues.

Download 10 Year Warranty Terms and Conditions

Warranty

Spirit Gas Grill Series

Cookbox10 years, no rust through/burn through (2 years paint excluding fading or discolouration)
Lid assembly10 years, no rust through/burn through (2 years paint excluding fading or discolouration)
Stainless steel burner tubes10 years, no rust through/burn through
Stainless steel cooking grates5 years, no rust through/burn through
Stainless steel Flavorizer bars5 years, no rust through/burn through
Porcelain-enamelled cast iron cooking grates5 years, no rust through/burn through
All remaining parts2 years

Warranty

Genesis® II Gas Grill Series

All Parts10 years (Warranty does not apply to normal wear and tear. See warranty terms and conditions.)

Valid for Weber® Genesis® II and Genesis® II LX gas barbecues.

Download 10 Year Warranty Terms and Conditions

Warranty

Genesis® Gas Grill Series

Cookbox10 years, no rust through/burn through (2 years paint excluding fading or discolouration)
Lid assembly10 years, no rust through/burn through (2 years paint excluding fading or discolouration)
Stainless steel burners10 years, no rust through/burn through
Stainless steel cooking grates5 years, no rust through/burn through
Stainless steel Flavorizer bars5 years, no rust through/burn through
Porcelain-enamelled cast iron cooking grates5 years, no rust through/burn through
Porcelain-enamelled Flavorizer bars2 years, no rust through/burn through
All remaining parts2 years

Warranty

Summit® Gas Grill Series

All Parts10 years (Warranty does not apply to normal wear and tear. See warranty terms and conditions.)

Valid for Weber® Summit® series gas barbecues purchased 1 October 2017 or later. This warranty does not cover Summit® series gas barbecues purchased prior to this date.

Download 10 Year Warranty Terms and Conditions

Warranty

Summit® Gas Grill Series

Cookbox10 years, no rust through/burn through (2 years paint excluding fading or discolouration)
Lid assembly10 years, no rust through/burn through (2 years paint excluding fading or discolouration)
Stainless steel burner tubes10 years, no rust through/burn through
Stainless steel cooking grates10 years, no rust through/burn through
Stainless steel Flavorizer bars10 years, no rust through/burn through
All remaining parts2 years

Warranty

Weber® Charcoal Grills

Bowl and lid10 years, no rust through/burn through
One-Touch cleaning system5 years, no rust through/burn through
Plastic components5 years, excluding fading or discolouration
All remaining parts2 years

Warranty

Summit® Charcoal Grill Series

Bowl, and lid assembly10 years, no rust through/burn through
Stainless steel cooking grates5 years, no rust through/burn through
One-Touch cleaning system5 years, no rust through/burn through
Plastic components5 years, excluding fading or discolouration
All remaining parts2 years

Warranty

Smokey Mountain Cooker Smoker Series

Bowl, lid, and centre ring10 years, no rust through/burn through
Plastic components5 years, excluding fading or discolouration
All remaining parts2 years

Warranty

Accessory

Accessories2 years
Weber® iGrill products2 years
Premium polyester grill covers2 years