Parts & Support

The Weber Promise

At Weber, we pride ourselves on two things: making grills that last and providing a lifetime of excellent customer service. How can we help you today?

  • Customer Service Line

    (7 days a week, 7am-10pm CT)


  • Email

  • Postal Address

    Weber-Stephen Products LLC
    1415 S. Roselle Road
    Palatine, IL 60067

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Weber Q
Recently Answered see all FAQs

Where can I find the GBS grates for my Spirit 210/220?

The GBS grates for the Spirit 200 series grills are exclusive to the Home Depot model grills. see all FAQs

The Weber iGrill App shows “ — — —“ when my Weber iGrill Mini is connected?

When the Weber iGrill Mini Bluetooth® Smart connection is established, it is given a unique session through which the app can read temperature data from the Weber iGrill Mini. If the… read more

My Weber Kitchen Thermometer Has Become Dirty. How Do I Clean It?

To clean your Weber Kitchen Thermometer, please use a lint free cloth with a small amount of non-abrasive cleanser. Please ensure that your Weber Kitchen Thermometer never becomes submerged in fluid,… read more