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Parts & Support

The Weber Promise

At Weber, we pride ourselves on two things: making grills that last and providing a lifetime of excellent customer service. How can we help you today?

  • Customer Service Line

    (7 days a week, 7am-10pm CT)


  • Email


  • Postal Address

    Weber-Stephen Products LLC
    1415 S. Roselle Road
    Palatine, IL 60067

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Weber Q
Recently Answered see all FAQs

Why Does my Weber Kitchen Thermometer Display "DC" or "DH"?

The Weber Kitchen Thermometer display will change to "DC" for temperature readings below the set temperature range or below -22 degrees Fahrenheit. The Weber Kitchen Thermometer display will change… read more

Is the Weber iGrill Mini Compatible with Android Devices?

The Weber iGrill Mini is compatible with Bluetooth® Smart Ready Android devices running Android version 4.3 and higher. Please download the Weber iGrill app in… read more

How long should I pre-heat my grill?

You should pre-heat your grill with the lid closed for about 10-15 minutes or until you reach 500-550 degrees fahrenehit. Be sure to do this every time you grill!Click here to learn more about the… read more