Parts & Support

The Weber Promise

At Weber, we pride ourselves on two things: making grills that last and providing a lifetime of excellent customer service. How can we help you today?

  • Customer Service Line

    (7 days a week, 7am-9pm CT)

    1-800-446-1071

  • Email

    support@weberstephen.com

  • Postal Address

    Weber-Stephen Products LLC
    1415 S. Roselle Road
    Palatine, IL 60067

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Recently Answered see all FAQs

Why am I receiving a 404 error on your website?

We are currently going through some exciting new updates on Weber.com! If you are experiencing a 404 error while trying to order a part, please reach out to our call center and they can get that… read more

Losing Bluetooth Connection

The Weber iGrill Classic device has a limited connection range of 200 feet without obstructions. Any form of obstructions, including but not limited to walls, windows, flooring, or large metal… read more

Why is the hole in the bottom of the grill larger than my tank?

The hole on your bottom panel makes it easier to hang your LP tank on the weighted tank scale. Click here for more information on how to do this. read more