Parts & Support

The Weber Promise

At Weber, we pride ourselves on two things: making grills that last and providing a lifetime of excellent customer service. How can we help you today?

  • Customer Service Line

    (7 days a week, 7am-10pm CT)


  • Email

  • Postal Address

    Weber-Stephen Products LLC
    1415 S. Roselle Road
    Palatine, IL 60067

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Weber Q
Recently Answered see all FAQs

How do I replace the battery in my Weber iGrill Mini?

To replace the battery in your Weber iGrill Mini: Remove the Weber iGrill Mini from its base by holding the base with one hand and gently pulling the Weber iGrill Mini up and… read more

What is the proximity wake-up feature?

The Weber Kitchen Thermometer Mini has a proximity wake-up feature built in as part of the new Bluetooth® Smart technology capability.When the smart device that is paired with your Weber Kitchen… read more

How do I use my chimney starter?

Check out our blog here for info on how to use your chimney starter!  see all FAQs