Parts & Support

The Weber Promise

At Weber, we pride ourselves on two things: making grills that last and providing a lifetime of excellent customer service. How can we help you today?

  • Customer Service Line

    (7 days a week, 7am-10pm CT)


  • Email

  • Postal Address

    Weber-Stephen Products LLC
    1415 S. Roselle Road
    Palatine, IL 60067

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Weber Q
Recently Answered see all FAQs

How should I care for my probes?

Pro Meat probes should always be inserted into the thickest, center part of the meat being cooked for an accurate temperature reading. When using Pro Meat Probes that are included with the iGrill 3,… read more

How do I view more FAQs from my mobile phone?

To view more FAQs on mobile simply click the menu button from the main FAQ page! see all FAQs

Can I store things under my grill?

Only one propane tank should be stored underneath the grill at a time. Check out our blog, "Storing Items Under Your Grill" for more information on this topic. read more