Parts & Support

The Weber Promise

At Weber, we pride ourselves on two things: making grills that last and providing a lifetime of excellent customer service. How can we help you today?

  • Customer Service Line

    (7 days a week, 7am-9pm CT)


  • Email

  • Postal Address

    Weber-Stephen Products LLC
    1415 S. Roselle Road
    Palatine, IL 60067

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Weber Q
Recently Answered see all FAQs

What Temperature Range Can the Weber Kitchen Thermometer Probes Tolerate?

The Weber Kitchen Thermometer includes 2 Standard Meat Probes. Standard Meat Probes can tolerate -22°F to 572°F or -30°C to 300°C You can purchase additional probes on our online… read more

Which is better Porcelain Enamel or Stainless Steel?

This is a matter of personal preference, both grates offer a great grilling experience! see all FAQs

Can I add side tables to my Electric Q?

The design of the Electric Q model does not support the addition of side tables.  see all FAQs