Parts & Support

The Weber Promise

At Weber, we pride ourselves on two things: making grills that last and providing a lifetime of excellent customer service. How can we help you today?

  • Customer Service Line

    (7 days a week, 7am-9pm CT)


  • Email

  • Postal Address

    Weber-Stephen Products LLC
    1415 S. Roselle Road
    Palatine, IL 60067

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Weber Q
Recently Answered see all FAQs

How do I know if my device is Bluetooth Smart Ready and compatible with the Weber iGrill Mini?

The Weber iGrill Mini uses Bluetooth® Smart technology and is currently compatible with the iOS and Android platforms.Compatible Devices: iPad mini (all) iPad®… read more

Why isn't my tank scale working?

First, ensure that your gas tank is hooked up onto the tank scale correctly (tank should be suspended in the air). Click here for a video on how to do that.Once the tank is connected to the scale,… read more

Can I add side tables to my Electric Q?

The design of the Electric Q model does not support the addition of side tables.  see all FAQs