Parts & Support

The Weber Promise

At Weber, we pride ourselves on two things: making grills that last and providing a lifetime of excellent customer service. How can we help you today?

  • Customer Service Line

    (7 days a week, 7am-10pm CT)


  • Email

  • Postal Address

    Weber-Stephen Products LLC
    1415 S. Roselle Road
    Palatine, IL 60067

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Weber Q
Recently Answered see all FAQs

What is the proximity wake-up feature?

The Weber iGrill 2 has a proximity wake-up feature built in as part of the new Bluetooth® Smart technology capability and is meant to conserve power. When the smart device that is paired with… read more

Can I line my slide-out grease tray with aluminum foil?

No. This could prevent the grease from flowing into the catch pan. Grease may accumulate or collect beneath the foil and cause a fire. see all FAQs

How much weight can the side burner on a Summit E/S 400-600 hold?

The weight limit for the side burner is 25 pounds. see all FAQs