Parts & Support

The Weber Promise

At Weber, we pride ourselves on two things: making grills that last and providing a lifetime of excellent customer service. How can we help you today?

  • Customer Service Line

    (7 days a week, 7am-9pm CT)

    1-800-446-1071

  • Email

    support@weberstephen.com

  • Postal Address

    Weber-Stephen Products LLC
    1415 S. Roselle Road
    Palatine, IL 60067

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Gas
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Weber Q
Portable
Recently Answered see all FAQs

Can I indirect grill on my Q?

Indirect grilling on a Q model is possible. We recommend placing your food on a vegetable basket (flipped upside down) or on a roasting shield to best replicate the indirect… read more

Weber iGrill Mini Unit - Safe Usage Guidelines

To ensure safe usage of your Weber iGrill Mini and to prevent damages not covered under the 2-year Warranty, please follow these guidelines: Do not expose the Weber iGrill Mini to… read more

Will the stainless steel grill brush damage my grates?

Our stainless steel grill brushes can be used with any of our cooking grates. They have all been designed and tested for use on each model. see all FAQs