Parts & Support

The Weber Promise

At Weber, we pride ourselves on two things: making grills that last and providing a lifetime of excellent customer service. How can we help you today?

  • Customer Service Line

    (7 days a week, 7am-9pm CT)

    1-800-446-1071

  • Email

    support@weberstephen.com

  • Postal Address

    Weber-Stephen Products LLC
    1415 S. Roselle Road
    Palatine, IL 60067

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Need a part for your grill?

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Weber Q
Portable
Recently Answered see all FAQs

Should I cover my grill?

We recommend covering your grill to keep it clean and protect it from the elements. If your grill is located in a coastal or humid area click here for more information on this topic. read more

Bluetooth® Range

In order to test the effective range of the Bluetooth® connection for your thermometer, connect your thermometer to your compatible smart device and walk in a straight line away from the… read more

Can I use aluminum foil to keep my grill clean?

Using foil to keep your grill clean is not recommend. Click here to find out why! see all FAQs