Parts & Support

The Weber Promise

At Weber, we pride ourselves on two things: making grills that last and providing a lifetime of excellent customer service. How can we help you today?

  • Customer Service Line

    (7 days a week, 7am-10pm CT)

    1-800-446-1071

  • Email

    support@weberstephen.com

  • Postal Address

    Weber-Stephen Products LLC
    1415 S. Roselle Road
    Palatine, IL 60067

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Recently Answered see all FAQs

What is the Smart LED?

The Smart LED indicates when your Weber Kitchen Thermometer Mini is paired and displays the current temperature status with a color code. When you are cooking, the Smart LED changes color to indicate… read more

What Is the Metal Disc Included in the Packaging With My Weber iGrill 2?

The Weber iGrill 2 comes with a magnetic metal disc to allow for mounting on a surface that is made of a non-magnetic material, such as ceramic. To use this metal disc, please follow the application… read more

My Weber iGrill Mini has become dirty. How do I clean it?

To clean the Weber iGrill Mini, please use a lint free cloth with a small amount of non-abrasive cleanser. Please ensure that your Weber iGrill Mini never becomes submerged in fluid, as it… read more