Parts & Support

The Weber Promise

At Weber, we pride ourselves on two things: making grills that last and providing a lifetime of excellent customer service. How can we help you today?

  • Customer Service Line

    (7 days a week, 7am-10pm CT)

    1-800-446-1071

  • Email

    support@weberstephen.com

  • Postal Address

    Weber-Stephen Products LLC
    1415 S. Roselle Road
    Palatine, IL 60067

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Recently Answered see all FAQs

Which is better Porcelain Enamel or Stainless Steel?

This is a matter of personal preference, both grates offer a great grilling experience! see all FAQs

What is the Weber iGrill App?

The Weber iGrill App provides all of the functionality and customization you will need to get the most out of your iGrill 3. The Weber iGrill App is compatible with the following smart… read more

Can I cook low and slow on my gas grill?

Grilling low and slow on a gas grill is possible if you set the burners correctly. Pre-heat the grill as you normally would and set the burners to low. Turn the middle burner(s) to an off or low… read more