Parts & Support

The Weber Promise

At Weber, we pride ourselves on two things: making grills that last and providing a lifetime of excellent customer service. How can we help you today?

  • Customer Service Line

    (7 days a week, 7am-9pm CT)

    1-800-446-1071

  • Email

    support@weberstephen.com

  • Postal Address

    Weber-Stephen Products LLC
    1415 S. Roselle Road
    Palatine, IL 60067

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Recently Answered see all FAQs

I have a My Account, where do I log in?

Not to worry! You still have a My Account, it is just now called a Weber-ID. You can login using the same email address and password that you have always used. see all FAQs

How do I remove a grill from my account?

To remove a grill from your account, send an email to marketing@weberstephen.com and they will be able to assist you. see all FAQs

Can I store things under my grill?

Only one propane tank should be stored underneath the grill at a time. Check out our blog, "Storing Items Under Your Grill" for more information on this topic. read more