Parts & Support

The Weber Promise

At Weber, we pride ourselves on two things: making grills that last and providing a lifetime of excellent customer service. How can we help you today?

  • Customer Service Line

    (7 days a week, 7am-10pm CT)


  • Email

  • Postal Address

    Weber-Stephen Products LLC
    1415 S. Roselle Road
    Palatine, IL 60067

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Weber Q
Recently Answered see all FAQs

Can I plug an Electric Q into an outlet on the RV?

The Electric Q can be plugged into an outlet on an RV, as long as it is a GFI outlet and is rated to handle at least 120 volts. see all FAQs

My Weber Kitchen Thermometer Won't Stick to this Surface. How come?

The base of the Weber Kitchen Thermometer is magnetic. To test the strength of your Weber Kitchen Thermometer's magnet, please try placing its base on top of the magnetic probe wrap. If your Weber… read more

Where can I buy Weber cleaning products?

Click here and here for info on where to buy our cleaning products. read more