Parts & Support

The Weber Promise

At Weber, we pride ourselves on two things: making grills that last and providing a lifetime of excellent customer service. How can we help you today?

  • Customer Service Line

    (7 days a week, 7am-10pm CT)

    1-800-446-1071

  • Email

    support@weberstephen.com

  • Postal Address

    Weber-Stephen Products LLC
    1415 S. Roselle Road
    Palatine, IL 60067

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Recently Answered see all FAQs

I can't get the sticker off of my grill brush. What do I do?

We recommend wiping the adhesive residue with 91% isopropyl alcohol (rubbing alcohol). see all FAQs

What is the Smart LED?

The Smart LED indicates when your Weber iGrill Mini is paired and displays the current temperature status with a color code. When you are cooking, the Smart LED changes color to indicate your… read more

What is the difference between the iDevices iGrill products and the Weber iGrill products?

Our Weber iGrill products feature several enhancements with one of the biggest enhacements being our newly enhanced Pro Meat and Pro Ambient Probes.Some of the enhancements include: more… read more