Parts & Support

The Weber Promise

At Weber, we pride ourselves on two things: making grills that last and providing a lifetime of excellent customer service. How can we help you today?

  • Customer Service Line

    (7 days a week, 7am-10pm CT)


  • Email

  • Postal Address

    Weber-Stephen Products LLC
    1415 S. Roselle Road
    Palatine, IL 60067

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Weber Q
Recently Answered see all FAQs

Can I connect the Weber iGrill Classic to more than one smart device?

The Weber iGrill Classic can only pair with one Bluetooth® enabled mobile device at a time. For example, if your Weber iGrill Classic is currently paired with an iPhone®, you will… read more

Why Does my Weber iGrill 2 Display 'DC' or 'DH'?

The Weber iGrill 2 display will change to 'DC' for temperature readings below the set temperature range or below -22 degrees Fahrenheit. The Weber iGrill 2 display will change to 'DH' for… read more

What disposable cylinders can I use on my Q?

A 14 or 16 oz gas canister can be used on the Q 1000/2000 series grills or on a Gas Go-Anywhere.The Q 1000/2000 can also connect to a 20lb propane tank with our adapter hose. All our Q3000 series… read more