Parts & Support

The Weber Promise

At Weber, we pride ourselves on two things: making grills that last and providing a lifetime of excellent customer service. How can we help you today?

  • Customer Service Line

    (7 days a week, 7am-10pm CT)


  • Email

  • Postal Address

    Weber-Stephen Products LLC
    1415 S. Roselle Road
    Palatine, IL 60067

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Weber Q
Recently Answered see all FAQs

How do I prevent rodents from living in my grill?

Keeping the grill as clean as possible is the best thing you can do to keep wildlife/rodents away. Click here for instructions on how to clean your gas grill. Click here for instructions on how to… read more

How do I know if my device is Bluetooth® Smart Ready and compatible with Weber iGrill 2?

The Weber iGrill 2 uses Bluetooth® Smart technology and is currently compatible with iOS and Android platforms. The following devices are compatible with the Weber iGrill 2: iPad Mini… read more

I forgot my password.

Click here, type in your email, and we will send you your password! see all FAQs