Parts & Support

The Weber Promise

At Weber, we pride ourselves on two things: making grills that last and providing a lifetime of excellent customer service. How can we help you today?

  • Customer Service Line

    (7 days a week, 7am-9pm CT)


  • Email

  • Postal Address

    Weber-Stephen Products LLC
    1415 S. Roselle Road
    Palatine, IL 60067

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Weber Q
Recently Answered see all FAQs

Should the motor for my rotisserie be stored indoors?

The rotisserie motor is an electrical part and should be stored indoors in case of bad weather that could damage the product and for safety reasons. see all FAQs

Can I connect my grill to a bulk LP tank?

U.S. liquid propane models (besides our Q 1000 and 2000 series) can be connected to a bulk Liquid Propane tank. For information, please have your serial number ready and contact us at 1-800-446-1071.… read more

Weber iGrill Classic Head Unit Safe Usage Guidelines

To ensure safe usage of your Weber iGrill Classic and to prevent damages not covered under the 2-year Warranty, please follow these guidelines: Do not expose the Weber iGrill Classic to… read more