Parts & Support

The Weber Promise

At Weber, we pride ourselves on two things: making grills that last and providing a lifetime of excellent customer service. How can we help you today?

  • Customer Service Line

    (7 days a week, 7am-10pm CT)

    1-800-446-1071

  • Email

    support@weberstephen.com

  • Postal Address

    Weber-Stephen Products LLC
    1415 S. Roselle Road
    Palatine, IL 60067

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Recently Answered see all FAQs

My igniter is not working. What should I do?

Check out our blog Why Is My Igniter Not Working? for information on how to help you get grilling! see all FAQs

Is the Weber iGrill Mini Compatible with Android Devices?

The Weber iGrill Mini is compatible with most Bluetooth® Smart Ready Android devices running Android version 4.4 and higher and Bluetooth 4.0 or higher. Please… read more

Should I cover my grill?

We recommend covering your grill to keep it clean and protect it from the elements. If your grill is located in a coastal or humid area click here for more information on this topic. read more