Parts & Support

The Weber Promise

At Weber, we pride ourselves on two things: making grills that last and providing a lifetime of excellent customer service. How can we help you today?

  • Customer Service Line

    (7 days a week, 7am-10pm CT)


  • Email

  • Postal Address

    Weber-Stephen Products LLC
    1415 S. Roselle Road
    Palatine, IL 60067

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Weber Q
Recently Answered see all FAQs

How Do I Reset my Weber Kitchen Thermometer?

To perform a Weber Kitchen Thermometer reset: Separate the Weber Kitchen Thermometer from its base. Open the battery compartment Remove the batteries for 30 seconds. Replace the batteries. Turn… read more

How do I power the Weber iGrill 3 on and off?

To turn the iGrill 3 on, follow these steps: Press the power button located at the front of the faceplate The display will flash and a single beep will be heard, indicating that the iGrill 3 has… read more

How do I prevent rodents from living in my grill?

Keeping the grill as clean as possible is the best thing you can do to keep wildlife/rodents away. Click here for instructions on how to clean your gas grill. Click here for instructions on how to… read more