PROMOTIONAL OFFER DETAILS 

Spirit II $30 Off

*Offer applies to purchases on weber.com in the contiguous US only. One item per person.  $30 off the listed Spirit II E-210 and Spirit II E-310 grills purchased on weber.com in the contiguous US only and at select retailers. Offer valid until December 6, 2021 at 11:59pm CST or while supplies last. Offer applies to items 44010001, 45010001, 49010001 only and not total basket purchase. Items cannot be shipped to PO Boxes or military APO/FPO addresses. Past purchases do not apply.  Details of offer are subject to change. Offer void where prohibited.

HOLIDAY SHIPPING INFORMATION

Estimated arrival dates are for domestic orders placed today in the contiguous US only. Estimated arrival dates are not guaranteed. Shipping or delivery delays may occur during the holidays due to occurrences outside of Weber’s control. Weber is not responsible for such delays.

Order deadline for large grills (Genesis, Summit, SmokeFire, SummitKamado, Spirit) is Friday 12/10 at noon for delivery by 12/24

Order deadline for FedEx Ground is Wednesday 12/15 at 3PM for delivery by 12/24

Order deadline for FedEx 2 Day is Thursday 12/21 at 3PM for delivery by 12/24

Order deadline for FedEx Next Day Air os Wednesday 12/22 at 3PM for delivery by 12/24

Distribution Center Closed on the Following Holidays:

New Year's Eve

New Year's Day

4th of July

Martin Luther King Jr. Day

Labor Day

Thanksgiving & the day after Thanksgiving

Memorial Day

Christmas Eve & Christmas Day

GENERAL SHIPPING INFORMATION

We know you want your Weber grill in tip-top shape and outfitted with the latest Weber grilling gear. That's why we treat every order with special attention and make sure we process it as quickly as possible.

If you have a question about our shipping policy or need help placing your order please call Weber Customer Service at 1-800-446-1071.

Free Shipping Offer

If you need help placing your order through Weber Customer Service please mention the special shipping offer shown on Weber.com (Free Shipping Over $50, Restrictions Apply) when you call so you are not missing out! 

Free Shipping offers on Weber.com do not apply to Weber Corporate Gifts.

Offer is valid online (weber.com) and for a limited time. Offer is not valid at retailers. Qualifying amount does not include taxes. Applies to Standard Shipping only.

If you choose another shipping option additional charges will apply. No cash value except where prohibited, then the cash value is $1.

Free shipping offer valid only on those items available for immediate shipment within the 48 contiguous United States and may not be applied to previous purchases.

*Items cannot be shipped to PO Boxes or military APO/FPO addresses. Details of offer are subject to change. Offer void where prohibited.

Standard Orders

Processing/Shipping: Orders received by 3 pm Central Time will ship the same business day. Orders received after 3 pm will ship the next business day.

Delivery: 3-5 business days from the time your order ships.

Quoted date is anticipated and may change due to factors beyond our control

Method: FedEx Ground

Cost: We offer a flat rate of $7.00 for all standard delivery shipments.

Expedited Orders

Processing/Shipping: Orders received by 3 pm Central Time will ship the same business day. Orders received after 3 pm will ship the next business day.

Shipping/Delivery: Up to 3 business days, from the time your order ships.

Method: FedEx Express Saver FedEx 2Day® or FedEx Standard Overnight®

Cost: See Shipping Charges table below.

Scheduled Delivery Service (Large Grills)

Applies to most Genesis, Summit, and Spirit Gas Grills, as well as Performer Series, Q 3200, and SmokeFire Grills

In order to receive delivery on larger grills place your order on Weber.com. Upon receiving your email confirmation with order number please call to schedule your delivery.

Available only on orders shipping within the continental US

Most orders will be delivered within 5-9 business days

Quoted date is anticipated and may change due to factors beyond our control

Delivery Tiers and Pricing

Free via Ground – Driveway Delivery, to Garage Door

Expedited shipping is not available at this time

Deliveries may be scheduled Monday-Friday between 8AM and 5PM local time.  

A 4 hour window will provided during your selected delivery day.

You will receive a courtesy call from the driver 30 minutes prior to delivery.

If order arrives damaged or incomplete please contact us at 1-800-446-1071.

If your order contains accessories, replacement parts, or other non-grill products these items will ship separately via FedEx

Returns: Contact consumer care at 1-800-446-1071 or returns@weberstephen.com

Multiple Items

Orders with multiple items may be shipped in separate packages to speed delivery. You will not be charged for additional shipping, and you will receive separate shipping confirmation e-mails.

NOTE:

You must be able to receive postal delivery at your residence, or your delivery may be denied.

No commercial or business addresses can be used for standard delivery shipments.

Shipments are only available in the 48 contiguous United States, Alaska and Hawaii.

The total amount of time for order processing, shipping and delivery is dependent upon the following:

The availability of the product(s) you are ordering

The day and time your order was received

A successful payment authorization

The selected shipping method

The carrier(s) delivering the order(s)

Order Tracking

Login to your Weber-ID account on Weber.com, where you can check the status of your order, track the delivery and lookup your order history.

Tax

State and local sales taxes may apply. All taxable states must calculate the applicable sales tax on the subtotal of items plus shipping.

Taxes shown on the web site are an estimated tax. The true amount charged to your credit card will be shown on your shipping confirmation e-mail.

For orders placed by customers in Illinois:  

Illinois is an origin-based state where customers are taxed based on the business location. Because our business location is Palatine, in Cook County, that percentage is used for the tax rate.

Other Shipping Restrictions

Lithium Battery Notice

Due to the presence of lithium batteries the Weber Connect Smart Grilling Hub, iGrill Mini, and Kitchen Thermometer Mini can only ship via standard ground shipping.

Lighter Cubes can only ship via standard ground shipping.

WEBER.COM RETURN POLICY

Items purchased on Weber.com or through Weber Customer Service that are unused and in their original packaging may be returned within 30 days of purchase, unless noted in our Return Policy Exceptions.Upon receipt and inspection of the item(s) by Weber, refunds will be issued for the purchase price of the item(s) and any applicable sales tax in the original form of payment. Shipping charges for delivery and returns are not refundable for orders less than $50. All shipping charges for delivery and returns for purchases over $50 are free of charge. Please contact Weber Customer Service at returns@weberstephen.com or 1-800-446-1071 to assist with your return.

Return Policy Exceptions

Due to regulatory requirements, lighter cubes may not be returned.

Damaged, Defective or Missing Items

We stand by our products and want you to be happy with your purchase.

If an order arrives and is damaged, defective or incomplete, contact Weber Customer Service at 1-800-446-1071 or support@weberstephen.com.

Orders Placed Using Affirm

If you used Affirm as your payment method and wish to return an item please email help@affirm.com or call 855-423-3729.  

Please have your loan number ready. Visit https://www.affirm.com/help for more info.

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