We know you want your Weber grill in tip-top shape and outfitted with the latest Weber grilling gear. That's why we treat every order with special attention and make sure we process it as quickly as possible.
If you have a question about our shipping policy or need help placing your order please call Weber Customer Service at 1-800-446-1071.
Free Shipping Offer
Standard Orders
Expedited Orders
Order Amount | Standard Ground ^ (Residential) | 2 Day ^+ | Next Day ^+ǂ |
---|---|---|---|
Less than $50 | $7.00 | $13.00 | $23.00 |
$50 - $99 | Free | $13.00 | $23.00 |
$100 - $199 | Free | $25.00 | $45.00 |
Greater than $200* | Free | $28.00 | $48.00 |
Scheduled Delivery Service (Large Grills)
Multiple Items
Orders with multiple items may be shipped in separate packages to speed delivery. You will not be charged for additional shipping, and you will receive separate shipping confirmation e-mails.
NOTE:
Additional Notes (refer to Shipping Charges table above):
^ If shipping to a P.O. box or APO/FPO, please call Customer Service at 1-800-446-1071 for assistance.
+ No weekend delivery
ǂ Not available for Hawaii
§ Not available for Alaska
Order Tracking
Login to your Weber-ID account on Weber.com, where you can check the status of your order, track the delivery and lookup your order history.
Tax
State and local sales taxes may apply. All taxable states must calculate the applicable sales tax on the subtotal of items plus shipping. Taxes shown on the web site are an estimated tax. The true amount charged to your credit card will be shown on your shipping confirmation e-mail.
For orders placed by customers in Illinois:
Illinois is an origin-based state where customers are taxed based on the business location. Because our business location is Palatine, in Cook County, that percentage is used for the tax rate.
Lithium Battery Notice
Due to the presence of lithium batteries the Weber Connect Smart Grilling Hub, iGrill Mini, and Kitchen Thermometer Mini can only ship via standard ground shipping.
Other Shipping Restrictions
Lighter Cubes can only ship via standard ground shipping.
Items purchased on Weber.com or through Weber Customer Service that are unused and in their original packaging may be returned within 30 days of purchase, unless noted in our Return Policy Exceptions.
Upon receipt and inspection of the item(s) by Weber, refunds will be issued for the purchase price of the item(s) and any applicable sales tax in the original form of payment. Shipping charges for delivery and returns are not refundable for orders less than $50. All shipping charges for delivery and returns for purchases over $50 are free of charge. Please contact Weber Customer Service at returns@weberstephen.com or 1-800-446-1071 to assist with your return.
Return Policy Exceptions
Due to regulatory requirements, lighter cubes may not be returned.
Damaged, Defective or Missing Items
We stand by our products and want you to be happy with your purchase. If an order arrives and is damaged, defective or incomplete, contact Weber Customer Service at 1-800-446-1071 or support@weberstephen.com.
Orders Placed Using Affirm
If you used Affirm as your payment method and wish to return an item please email help@affirm.com or call 855-423-3729.
Please have your loan number ready. Visit https://www.affirm.com/help for more info.