CUSTOMER SERVICE

Whether you're looking for answers, would like to solve a problem, or just want to let us know how we did, you'll find many ways to contact us right here. We'll help you resolve your issues quickly and easily, getting you back to more important things, like grilling on your Weber.

Customer Service Closure!

Please be informed that our Customer Service Department will be closed on 12 June 2024 from 1pm.

For inquiries or assistance, kindly email us at supportasia@weberstephen.com and we will respond to you as soon as our team returns to work.

LET US HELP YOU

CUSTOMER SUPPORT

EVENT ENQUIRIES

General Line:

+81 (0)3 4588 9530

Email:

supportasia@weberstephen.com

Operating Hours:

Japanese & English – Monday to Friday, 10am to 7pm

Excluding Saturdays, Sundays and Malaysia Public Holidays