Commonly Asked Questions About Tracking Orders

One of the things people want to know after they submit an order on weber.com or through Customer Service is how to track their order, and when will their new product be at the front door. We love your excitement, and are here to help guide you to finding out just when you will receive your new product!

When you submit an order, you will receive a confirmation email that includes a link to where you can track your order. The tracking number will not appear until the order has shipped. Once the order is shipped, you can view the order status on fedex.com/us/ by entering your tracking number in the upper right corner, or through your login registration on weber.com.

Another commonly asked question when orders are being finalized is: How much will shipping cost? Standard US shipping rates are:

Standard Delivery - $7.00

FedEx Next Day - $23.00

FedEx Two Day - $13.00

FedEx Ground Commercial - $7.00

If you have any questions reach out to us at support@weberstephen.com or call 1-800-446-1071!