We collect personal data for 4 uses
Safety and Maintenance
We need to collect your contact information and information about the grills you own so we can share important safety and maintenance information with you regarding your grill and grilling experience.
We track your purchases so we can fulfill your warranty and provide service and replacement parts, if needed. This information also helps us better answer questions if you contact our Customer Care specialists, whether by phone, email, or chat. “Quality” is the essence of the Weber® brand, and we will always stand by that promise.
We want to make sure your experience on our websites and mobile applications is fun, simple, and without error. Weber uses your data to ensure that we are providing you a functional user experience that is tailored and updated to consumer needs and interests.
We are always working on new products and ways to make your grilling experience even better. If you opt in to receiving emails from Weber, we will keep you up to date on new products, technology, recipes, grilling tips and tricks, and introductions to exciting opportunities with Weber partners.
We guard your information as closely as we guard our own employees’ at Weber.
Our privacy and security policies are simple, clear, and easy to understand. You will have transparency regarding any personal data we collect.
We will respond promptly to any customer requests or inquiries about personal data. If you have questions regarding data privacy, you can contact SupportAsia@weberstephen.com or visit Weber’s data access ticket system.
Not only do we comply with applicable laws and regulations regarding personal data, but we are also equipped to adapt to changing circumstances and legal standards to stay ahead of the curve.