Search By Serial Number

Once you’ve located the serial number of your braai, enter it in the box, press submit, and you should be directed to the exploded view of your barbecue.

Find the location of your serial number

Search By Model

Please note that common search terms such as Genesis, Spirit or Summit may yield numerous results. Using exact model names such as "Genesis E-310" or a model number like "6511001" will help you find the product you are looking for.

Ask Now

Should you not find what you're looking for, please contact customer service for further assistance.

South Africa

To reach Customer Service in a country other South Africa, please click here to choose your country.