android apple arrow cart-big-outline cart-full check chef-hat all-grid bullseye lightbulb circle-medium circle-small clock download download enlarge facebook instagram magnifier menu-arrow-down pointer printer share star twitter user-simple youtube
Add to Cart menu-arrow-down Arrow Add to Cart gift-certificate-icon

AN UPDATE ON OUR CUSTOMER SUPPORT

We are experiencing higher volumes of questions from our grilling community, as many are enjoying more at-home dining during Covid-19 and the calendar turns to summer. Please know that we are immediately working to increase staffing to address the higher volume and return our team’s response time to its normal rate as soon as we can. We want to assure you that we are working as quickly as possible to address the questions you have submitted. You may experience longer than normal hold or response times, and some shipments may be temporarily delayed. We encourage you to use our FAQ system, below, which addresses common question topics such as SmokeFire, Weber Connect, Charcoal, Gas, Electric, Grill Upkeep, Orders and My Weber-ID Account.

Product Support

WE’RE HERE FOR YOU

FREQUENTLY ASKED QUESTIONS

Ask us anything from questions about your product, how to grill, orders, or anything else you can cook up!

Parts Finder

Select your grill type

Mailing Address

WEBER-STEPHEN PRODUCTS LLC
1415 S. Roselle Road
Palatine, Illinois 60067

Grilling Tips

Become a backyard hero

At Weber, we pride ourselves on two things

Superior quality and unmatched customer support