Consumer Care Support

TROUBLESHOOTING

Read common questions about grilling with Weber products.

Find answers related to your account, navigating the site and Weber products.

View the warranty details for your grill. We've got you covered.

In need of a new part for your Weber Grill?

Find the tracking number for your order.

Use our virtual support chatbot to get a replacement part or connect with the right team member.

Available for barbecue grill products

Please contact Consumer Care

Available to maintain or repair products