FAQS

Customer Service 1-800-446-1071

My Weber iGrill 2 Won’t Stick to this Surface. How come?

The base of the Weber iGrill 2 is magnetic. To test the strength of the magnet, please try placing the Weber iGrill 2 base on top of the magnetic probe wrap. If your Weber iGrill 2 magnetizes to the probe wrap, then the surface you are trying to stick the base to is not an ideal magnetic surface. Please use the magnetic adhesive disc, included with your purchase, to create a mounting point for your Weber iGrill 2.

Please remember: The Weber® iGrill® 2 base is not designed to withstand high heat exposure and it must only be mounted on a cool surface. If the surface is too hot to touch, it's too hot for the Weber iGrill 2!
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