Demand Planner - Americas

Palatine, IL

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The Demand Planner for Americas is responsible for leading all aspects of product forecasting for assigned product families in a highly seasonal business environment. The Demand Planner for Americas reports directly to the Director of Demand Planning for Americas.

Essential Duties and Responsibilities

  • Maintain rolling 18 month demand plan across all Americas product/warehouse locations for assigned product families
  • Evaluate sales order history to identify outliers that are promotional or non-repeating
  • Incorporate changes from historical performance into future outlook, including distribution changes, new product rollouts and adjusting “Year 2” outlook for new product launch anniversary, and end of life
  • Create and maintain statistically derived demand plan
  • Collaborate with Sales and Finance via routine Demand Agreement Process to yield a consensus demand plan
  • Summarize and routinely update key stakeholders regarding overall outlook, changes in demand trends, differences between statistical and sales/finance forecast that lead to consensus demand plan, and risks and opportunities
  • Provide transparency and accountability to the demand planning process through regular reviews of historical performance and publication of key performance indicators (accuracy, bias, etc.)
  • Utilize POS assumptions, POS trends, key customer inventory position and goals to validate current and future demand trends
  • Develop historically grounded expectations for high and low guard rails against demand plan to serve as indicators for change to future outlook.
  • Establish and implement analysis of sales forecast against actual sales to identify and address variability that will influence future inventory and fill rate performance.
  • Monitor customer order fill rate performance and mitigate key drivers stemming from demand plan variability that impact performance.
  • Collaborate with supporting functions to ensure plans are reliable: Sales, Finance, Product Management, & Supply Chain
  • Participate in new product planning process to ensure material planning needs are incorporated and executed in the appropriate time frame to support business planning
  • Identify, recommend and implement efficiency improvements within our demand planning process
  • Achieve metrics & objectives utilizing a data-driven balanced scorecard with routine results monitoring and two-way feedback. 

Education and/or Experience

  • Bachelor’s degree or higher in Supply Chain Management, Business, Mathematics or Statistics required
  • At least 3 years of supply chain experience desired
  • Demonstrated success at problem solving
  • Excellent written and oral communication skills
  • Planning and organizational skills with a demonstrated ability to multitask required
  • Knowledge of MRP/ERP systems. Experience with SAP a plus.
  • Proficiency with Microsoft Office software required
  • APICS CPIM certification a plus

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