Warranty information

Weber quality with up to 10 years warranty

When you purchase a Weber barbecue, you’re not just getting a high quality product, but a premium warranty too. And because we are so confident in the quality of our barbecues, we guarantee the individual components of our gas, charcoal and electric barbecues for up to 10 years.

To make a warranty claim, please contact Weber Customer Service.

As well as describing the reason for the warranty claim and entering the product’s serial number, you will need to upload a copy of your proof of purchase, along with pictures of the product fault. Therefore, please keep your receipt, invoice or any other valid proof of purchase.

To allow for faster and better handling of your warranty claim, we recommend that you register your grill with us upon purchase.

Warranty Information

The warranty terms listed below apply to current year models and are for informational purposes only. Please refer to your Owner’s Guide for the warranty terms that apply to your particular product. If you do not have your manual, you may call Weber Customer Service at +852 3051 9188, Monday to Friday, 10am-7pm.

WEBER SUMMIT CHARCOAL – WARRANTIES

  • Bowl and lid assembly – 10 years, no rust through/burn through
  • Stainless steel cooking grates – 5 years, no rust through/burn through
  • Stainless steel One-Touch Cleaning System – 5 years no rust through/burn through
  • Plastic components – 5 years, excludes fading or discoloration
  • All remaining parts – 2 years

WEBER SUMMIT, GENESIS AND SPIRIT SERIES – WARRANTIES

  • Cookbox – 10 years, no rust through/burn through (2 years on paint excludes fading or discoloration)
  • Lid Assembly – 10 years, no rust through/burn through (2 years on paint excludes fading or discoloration)
  • Stainless steel burner tubes – 10 years, no rust through/burn through
  • Stainless steel cooking grates – 5 years, no rust through/burn through
  • Stainless steel Flavorizer bars – 5 years, no rust through/burn through
  • Porcelain-enamelled steel cooking grates – 3 years, no rust through/burn through
  • Porcelain-enamelled Flavorizer bars – 2 years, no rust through/burn through
  • Porcelain-enamelled cast iron cooking grates – 5 years, no rust through/burn through
  • All remaining parts – 2 years

WEBER Q SERIES – WARRANTIES

  • Cookbox – 5 years, no rust through/burn through (2 years on paint excludes fading or discoloration)
  • Lid assembly – 5 years, no rust through/burn through (2 years on paint excludes fading or discoloration)
  • Stainless steel burner tubes – 5 years, no rust through/burn through
  • Porcelain-enamelled cast iron cooking grates – 5 years, no rust through/burn through
  • Plastic components – 5 years, excludes fading or discoloration
  • All remaining parts – 2 years

CHARCOAL GRILLS – WARRANTIES

  • One-Touch Cleaning System – 5 years no rust through/burn through
  • Bowl, Lid, and Centre Ring – 10 years no rust through/burn through
  • Plastic Components – 5 years, excludes fading or discoloration
  • All remaining parts – 2 years

WEBER SMOKEY MOUNTAIN COOKER – WARRANTIES

  • Bowl, lid, and centre ring – 10 years, no rust through/burn through
  • Plastic Components – 5 years, excludes fading or discoloration
  • All remaining parts – 2 years

GO-ANYWHERE GAS – WARRANTIES

  • Cookbox – 10 years, no rust through/burn through (2 years on paint excluding fading or discoloration)
  • Lid assembly – 10 years, no rust through/burn through (2 years on paint excluding fading or discoloration)
  • Plastic Components – 5 years, excludes fading or discoloration
  • All remaining parts – 2 years

ALL OTHER ACCESSORIES – WARRANTIES

  • Accessories – 2 years

BARBECUE COVERS – WARRANTIES

  • Polyester barbecue covers – 3 years