Charcoal Grill Setup
If you are using wood chips, soak them first in water for at least 30 minutes so that they smolder and smoke slowly rather than flame up.
Dump the charcoal on one side of the charcoal grate. A charcoal basket holds the coals together in a compact bunch and slows down the burning. Tap the edge of the basket with tongs every hour or so to knock the ashes through the basket holes.
Drain some wood chips and lay them right on the coals. Replenish them after the first hour of cooking, ideally when you replenish the coals, too.
TEMPORARY CONTACT NUMBER
As we are upgrading our customer service to support you better, you can reach us at our temporary contact number
If you have any further inquiries, you can also send us an email at SUPPORTASIA@WEBERSTEPHEN.COM and we will respond as soon as possible.
We apologise for any inconvenience caused at this time.