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Customer Service

Customer Service

Whether you're looking for answers, would like to solve a problem, or just want to let us know how we did, you'll find many ways to contact us right here. We'll help you resolve your issues quickly and easily, getting you back to more important things, like grilling on your Weber.


General Line:

+852 3103 3999 (Hong Kong)
+853 6262 1655 (Macau)



Operating Hours:

Cantonese & English – Monday to Friday, 10am to 7pm
English only – Saturday, 10am to 7pm
Excluding Sundays and Public Holidays