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Official Weber Website

Privacy Commitment

Here at Weber, we respect the privacy of our customers and, at the same time, are dedicated to making your grilling experience the very best in the world.

Here at Weber, we respect the privacy of our customers and, at the same time, are dedicated to making your grilling experience the very best in the world. Our guiding privacy principles for the collection and use of personal information and our privacy policy are summarized below.

 

Weber's Commitment We collect personal data for 4 uses

  • Safety and Maintenance

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    We need to collect your contact information and information about the grills you own so we can send you important safety and maintenance information regarding your grill(s) and grilling experience.

  • Support

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    We track your purchases so we can fulfill your warranty and provide service and replacement parts, if needed. This information also helps us better answer your questions if you contact our Customer Care specialists by phone, email, or chat. Quality is the cornerstone of the Weber® brand, and we will always stand by that promise. 

  • Experience

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    We want to make sure that your experience on our websites and mobile applications is fun, simple, and error-free.  Weber uses your data to ensure that we provide a functional user experience that is tailored and updated to meet consumer needs and interests.

  • Innovation

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    We are always working on new products and ways to make your grilling experience even better. If you opt in to receive emails from Weber, we will update you on new products, technology, recipes, grilling tips and tricks, and exciting opportunities with Weber partners. 

Our Privacy Policy

Weber Kettle

View Complete Privacy Policy Here

We guard your information as closely as we guard our own employees’ information at Weber.

Our privacy and security policies are simple, clear, and easy to understand. You will have transparency when it comes to any personal data that we collect. We respond promptly to any customer requests or enquiries about personal data. If you have questions regarding data privacy, you can contact  privacy.americas@weberstephen.com or visit Weber’s data access ticket system.

privacy.americas@weberstephen.comData Privacy Enquiries and Requests

Here at Weber, we are experts at grilling, but we may need third-party service providers for tasks such as shipping, credit card processing, and cloud storage. These service providers are thoroughly vetted and are allowed access to customer data only if they meet or exceed our privacy standards. You can find more information on the role of third-party service providers in our complete privacy policy, which is available here.

Not only do we comply with applicable laws and regulations regarding personal data, but we are also equipped to adapt to changing circumstances and legal requirements to stay ahead of the curve.

View Complete Privacy Policy