Upon receiving your email confirmation with an order number, there will be a number to call to schedule your delivery. Most orders will be delivered within 5-9 business days. Deliveries may be scheduled Monday-Friday between 8AM and 5PM local time.  A 4 hour window will provided during your selected delivery day. You will receive a courtesy call from the driver 30 minutes prior to delivery. You must be able to receive postal delivery at your residence, or your delivery may be denied.

Yes! We do make stainless steel cooking grates that can be ordered for the Genesis II series. Currently, they can only be ordered directly through our call center at 1-800-446-1071. You'll want to have the serial number of your Genesis II available when calling. You can find the serial number on the back of the owner's manual or on a white sticker on the back, left leg of the grill.

The work tables are meant for holding plates, food ready to be cooked, spices, sauces, beverages, etc. It was not meant to hold excessive weight.

Due to safety considerations, the complexity of the components involved, as well as the level of disassembly required, we don’t allow conversions or provide conversion kits. Converting a Weber grill will actually void the warranty on the unit and might create an unsafe situation.