Weber Grills: Excellent product and Company. Our Genesis grill grates started to rust and flake (5 year warranty). Called the Weber warranty phone number, no automated phone menu to navigate through; A live english speaking person answers the phone and orders me the new grill grates sent directly to my house without any additional charges. No photos, no paperwork, no bs required to complete this 3 minute transaction. It was refreshing to deal with a company who makes things easy.