Ready to Cook, but your Grill Isn’t?

Do you notice that when preheating your gas grill the inside temperature doesn’t reach 500°F to 550°F, but stays around 250°F? You may have inadvertently caused your grill to go into what’s commonly called “bypass” by activating the gas control safety device on the regulator. Not to worry, this video will take you through the few simple steps necessary to getting your Weber® Gas Grill back in the groove.

What are your thoughts? (22)

02.25.17

Joe S

Hello,
I just purchased a Genesis E-310. During the burn in the hottest I got the temperature to read was 550 even after 30 min. This grill was a replacement for a 12 year old Spirit which routinely pegged the thermometer at 700F during cooking on high heat. Should the Genesis go hotter or was there something wrong with the old Spirit?
Thanks,
Joe

02.25.17

Kevin Kolman

Hi Joe! Our gas grills are designed to max out between 500 and 550 F when set to high. 550 F is about as hot as you’d ever need your grill to get to for optimum results. Let us know if you have any other questions and grill on!

02.16.17

Rick C

Hello, how high should the flames be on a Weber Q 220 Model Number: 566002. I just did my yearly maintenance on it, as lately it seems to be unable to reach 500f. I get a blue flame about a 1/4 inch high. I completely scrubbed and cleaned the burner, no clogged holes. I am using a Weber 20lb hose kit. The regulator is on the burner valve, not the tank end of the hose.

Is this the correct flame height?
thanks
Rick C
Atl, GA

02.16.17

Kevin Kolman

Rick,
It sounds like your flame might be a little low. Check out our blog post about how to keep your Q in perfect shape. If the tips there don't help, please reach out to us at support@weberstephen.com or call 1-800-446-1071 and we'll be happy to help troubleshoot. Hope this helps and keep us posted and always Grill On!! http://www.weber.com/weber-nation/blog/keeping-your-q-in-perfect-shape

01.24.17

Mark B

I have the opposite problem. I have a Q1200 and I can't get the temperature down. If I spark up the grill and put it on the low setting, the temperature rises to between 400 and 450. I want to get it down to between 300 and 350 for some slower cooks. Can you help?

01.24.17

Kevin Kolman

Mark,
Your best bet is to preheat the grill for a little less time. Once that cast iron grate heats up, it is hard to get it back down. This has helped me in the past. Preheat for 5-7 minutes then turn down the heat. Hope this helps and keep us posted here or on Facebook and Twitter and always Happy Grilling!!

12.04.16

David C

Follow-up to my 11/27/16 comment on regulator issues on Q series LP grill with 1lb disposable LP tanks. I had tried removing / replacing the tank and made sure the Control Valve was off. Gas still did not flow. I have now replaced the regulator and the grill is now working fine. Apparently the regulator had failed. Regards,

12.04.16

Kevin Kolman

David,
That can happen over time although it has not happened to me. Glad to see you were able to fix your problem. Keep us posted if you need anything else and always Grill On!!

11.27.16

David C

I have a Q series portable Grill (386002) that I use the small disposable LP tanks. I had an event the other day where the gas would not flow out. I saw you had methods to reset a regulator in bypass mode for the larger LP tanks with a valve on them. How do you reset a regulator when using the disposable LP tanks?

11.27.16

Kevin Kolman

David,
You should not have a problem with disposable tanks. What I would do if the problem occurs is take the tank off. Make sure the grill is off. Attach the tank to the regulator and then start your grill. The key is making sure the control knob is in the off position. Hope this helps and if you need anything else you can find us here or on Facebook and Twitter at Kevin Kolman’s Backyard and always Grill On!!

11.21.16

Dylan R

I have a smokey mountain cooker smoker. I used it for the 1st time yesterday and I could not keep my temp up. It was mid 30's outside and fairly windy. First few hours it stayed around 200 degrees but the last few hours It was slightly below 150? I am new to smoking so I'm just wondering what I'm doing wrong?

11.21.16

Kevin Kolman

Dylan,
What I like to do is a place a full chimney of dry charcoal into the smoker. I then light 50 coals in a chimney and dump those on the unlit. I then keep the unit apart for 10-15 minutes and let the coals really get going. I then put the WSM together keep all the vents open and away I go. I only use 2-3 liters of water for a turkey. IF you put too much water in the water pan when smoking you will have a problem with getting the WSM up to temperature. Hope this helps and if you have any other questions you can find us here or on Facebook and Twitter at Kevin Kolman’s Backyard and always Grill On!!

02.11.16

Jason K

This may have already been answered but I couldn't find it in the comments. I have done this procedure to reset the regulator. This works but I now have to do this EVERY time I fire up the grill. How do I resolve this issue? Do I need a new regulator? I recently replaced the burners and ignitor, which is why I had to do this procedure to begin with.

01.18.16

Zel L

Lovely article - one of the best things I've recently read, and by far the most useful.

09.12.15

Matt C

Hello, I have a Genisis Silver B grill that I love. However, burner 1 will only ever burn with a low blue flame. Burners 2 and 3 will go as high or as low as I need. I have cleaned the burners and checked for obstructions, reassembled and am still only getting that low blue flame (no high flame possible on burner 1).

Is this a manifold problem? Is replacement the only option?

Thanks

09.12.15

John Burns

Hi Matt,

Thanks for your question. Based on your description of the issue you are experiencing, and the steps you have already taken, it sounds like you will indeed require a manifold replacement. Give us a call at 1-800-446-1071 and we can help you order one. We’re open 7am to 10pm CST, every day. Please have your grills serial number available when you call. On a Genesis Silver B it can be found on a white sticker on the front of your Owner’s Manual, underneath the control panel of the grill, or on the inside of the tank panel. Thanks! John

08.10.15

Jeff G

Hi Kevin - Thanks for the info. I have an older 1000LX that suddenly will not heat. I tried the tests listed above and the soap test quickly identified the problem: the fitting on the manifold where the gas hose screws in produced prodigious bubbles. My question: Is that fitting screwed into the manifold or is it welded (more likely braised)? If screwed in I'll remove, re-tape, and reinstall, then test again. If welded, can I get another manifold? (Part number?)
Thanks, Jeff

08.10.15

Kevin Kolman

Jeff,
An old Genesis 1000 lx with the plastic tables. One of my favorites. My suggestion would be to call our customer service department at 800-446-1071 and order 56068 LP manifold. The fitting should not be removed or re-taped. Keep me posted if you need anything else. If you need any last minute advice you can find us here or on Facebook and Twitter at Kevin’s Backyard and always Happy Grilling!

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