The specific scope and mode of collection and use of your data depends on whether you are visiting our Internet presence only for browsing the Site (e.g. for viewing the products we offer) or whether you are actually using specific services (e.g. if you order products).
Use for browsing the Site
- Date and time of the visit of any of our websites
- Type of your browser
- Browser settings
- The operating system you use
- The website last visited by you
- The data volume transmitted and the access status (file transmitted, file not found etc.) and
- Your IP address.
If you visit the Site for browsing only, we collect and use this data in non-personal form only. This is done to generally enable the use of the websites you visit as well as for statistical purposes and for improving our web presence and the services we provide there.
Use of specific services / Shopping at the Site
We only collect personal data if you voluntarily disclose such data to us on the occasion of a purchase order process, when interacting with our customer service/online consumer care team, or when opening a customer account. We use the collected data to perform the respective service for you.
Opening of My Account/Weber-ID
You can establish a Weber-ID on the Site for free. With a Weber-ID you have access to exclusive content on the Site (recipes, tips and tricks, etc.), you can register your grill(s) and other products, maintain all relevant information for them (warranty, instructions), save products you are interested in, expedite the shipping process, check order status, and otherwise have a central access for all data and services that Weber-Stephen offers you.
In addition the Weber -ID is used to provide registered users with a personalized and individualized experience on our website. Accordingly, we collect and analyze data on the user´’s behavior. For that, the following data is collected, analyzed and used:
- Email address
- Name and Address
- Orders and cart
- Saved products
- Email list status
- Registered products
- Customer service/online consumer care claim information
If you want your Weber-ID to be deleted, please contact us under firstname.lastname@example.org.
In addition to performing services for you as part of the Site, we are eager to provide an Internet presence that is geared to your interests, and also from time to time provide you with such news and information about Weber or the products we offer by mail or email (through our email list) that might be of interest to you (through analyzation of your data), if you opt in to participate within the Site or through other channels.
The newsletter may be sent by MailChimp, a U.S.-based marketing communications platform. If MailChimp is utilized, the email addresses of recipients of the Weber newsletter will be stored on servers of MailChimp in the United States. MailChimp uses this data to send and analyze the newsletter on behalf of Weber. MailChimp may, furthermore, use this data to optimize and improve their services. Under no circumstances will MailChimp provide such data to third parties.
To opt out: You can revoke your consent to receive these communications at any time by clicking on the appropriate link contained in any such email communication. Your opt-out does not apply to emails that relate to Site information (including policy updates), Legal Notice, Weber-ID, purchases, customer service/online consumer care matters, or that are automatically generated (confirmation emails, order receipts, etc.).